Do you offer local pickup?
I always offer FREE Local Contactless Pickup from my studio in Kent, Ohio. Please select this option during checkout. Pickup orders are typically available within 2 to 48 hours of placing your order. You will receive an email with pickup address and instructions when your order is ready. Please email me (info@shopHazelmade.com) for more details.
Do you offer shipping discounts or free shipping?
Yes, currently I am including FREE shipping on all USA orders $50+ which will be added during checkout. Please email me (info@shopHazelmade.com) for more details.
Do you have sales or discount codes?
Yes, occasionally I will have sales or discount codes available. These will always be announced to my eNewsletter subscribers first so make sure you are signed up through the form located on the very bottom of this page. Often sales will be advertised through my Instagram account as well, follow @hazelmade.
Do you offer gift cards / certificates?
Yes, you can shop gift cards here. Gift Cards (certificates) are a digital download / coupon code. For gift card purchases over $35 I'm happy to include a gift note sent directly to the recipient the USPS mail with a printed copy of their gift card. Please email me (info@shopHazelmade.com) for more details.
How can I add gift wrapping to my items?
Yes, you can add my custom designed wrapping paper with ribbon + all the best details by adding this listing (link) to your cart for each set of gift wrapped items. Please add a note during checkout to outline which items should be wrapped together if purchasing multiple gift wraps. Please add a note during checkout noting the occasion so we can try to find a suitable gift wrap paper. Complimentary gift note include with purchase of Gift Wrap. Please email me (info@shopHazelmade.com) for more details.
My order is a gift, can I include a note?
Yes, please add this listing (link) to your cart for every gift note you'd like to include. Please add a note during checkout for your brief note(s) to be handwritten on your gift note(s). Please email me (info@shopHazelmade.com) for more details.
You may also choose to purchase a greeting card with your order to be included with your gift message; please indicate this through the notes section of checkout. Please email me (info@shopHazelmade.com) for more details.
Will the person I'm shipping to see prices on the items?
Pricing information is never included with my shipments to destinations within the USA. There is not pricing information on the products themselves or on the packing slips we include with each shipment. Additionally, if you used a coupon code or discount code that information will not show on a packing slip. Shipping to a destination outside of the USA may require a customs note which may include a list of items and / or cost of items. If you have questions about shipping a gift outside of the USA and what may be included, please email me and I'll be happy to help provide additional details. Please email me (info@shopHazelmade.com) for more details.
Will you make a custom piece for me / a gift / my business?
I take a limited number of custom orders for businesses, events, or weddings. Please email me (info@shopHazelmade.com) for availability and to discuss your project details.
I would love for you to Email me if you have any other questions. I would be happy to answer your question but additionally, I'd like the chance to improve the information I have listed on this page. Thank you!