Do you offer local pickup?
I always offer FREE Local Contactless Pickup from my studio in Kent, Ohio. Please select this option during checkout. Pickup orders are typically available within 2 to 24 hours of placing your order. You will receive an email with pickup address and instructions when your order is ready.
Do you offer shipping discounts or free shipping?
Yes, currently I am including FREE shipping on all USA orders $35+ which will be added during checkout.
Do you have sales or discount codes?
Yes, occasionally I will have sales or discount codes available. These will always be announced to my eNewsletter subscribers first so make sure you are signed up through the form located on the very bottom of this page. Often sales will be advertised through my Instagram account as well, follow @hazelmade.
Do you offer gift cards?
Yes, you can shop gift cards here. Gift Cards are a digital download / coupon code. For gift card purchases over $35 I'm happy to include a gift note sent directly to the recipient the USPS mail with a printed copy of their gift card. Email me for details.
How can I add gift wrapping to my items?
I'm happy to add complimentary gift wrap to any order! Please add a note during checkout if this is a special occasion and we'll try to find something to match. I hope to be adding more gift wrap options, and customizable features in the future! Email me for details.
My order is a gift, can I include a note?
I'm happy to add a complimentary gift note to any order! Please add a note during checkout and I will select a card or flat note of my choosing to best match your order. You may also choose to purchase a greeting card with your order to be included with your gift message; please indicate this through the notes section of checkout. Email me for details.
Will the person I'm shipping to see prices on the items?
Pricing information is never included with any of my shipments. There is not pricing information on the products themselves or on the packing slips we include with each shipment. Additionally, if you used a coupon code or discount code that information will not show on a packing slip.
Will you make a custom piece for me / a gift / my business?
I take a limited number of custom orders for businesses, events, or weddings. Please contact me at firstname.lastname@example.org for availability and to discuss your project details.