Do you offer local pickup?
I always offer FREE Local Contactless Pickup from my studio in Kent, Ohio. Please select this option during checkout. Pickup orders are typically available within 2 to 48 hours of placing your order. You will receive an email with pickup address and instructions when your order is ready.
Do you offer shipping discounts or free shipping?
Yes, currently I am including FREE shipping on all USA orders $50+ which will be added during checkout.
Do you have sales or discount codes?
Yes, occasionally I will have sales or discount codes available. These will always be announced to my eNewsletter subscribers first so make sure you are signed up through the form located on the very bottom of this page. Often sales will be advertised through my Instagram account as well, follow @hazelmade.
Do you offer gift cards?
Yes, you can shop gift cards here. Gift Cards are a digital download / coupon code. For gift card purchases over $35 I'm happy to include a gift note sent directly to the recipient the USPS mail with a printed copy of their gift card. Email me for details.
How can I add gift wrapping to my items?
Yes, you can add my custom designed wrapping paper with ribbon + all the best details by adding this listing (link) to your cart for each set of gift wrapped items. Please add a note during checkout to outline which items should be wrapped together if purchasing multiple gift wraps. Please add a note during checkout noting the occasion so we can try to find a suitable gift wrap paper. Complimentary gift note include with purchase of Gift Wrap.
My order is a gift, can I include a note?
Yes, please add this listing (link) to your cart for every gift note you'd like to include. Please add a note during checkout for your brief note(s) to be handwritten on your gift note(s).
You may also choose to purchase a greeting card with your order to be included with your gift message; please indicate this through the notes section of checkout.
Will the person I'm shipping to see prices on the items?
Pricing information is never included with any of my shipments. There is not pricing information on the products themselves or on the packing slips we include with each shipment. Additionally, if you used a coupon code or discount code that information will not show on a packing slip.
Will you make a custom piece for me / a gift / my business?
I take a limited number of custom orders for businesses, events, or weddings. Please contact me at firstname.lastname@example.org for availability and to discuss your project details.