Wholesale
ORDER DIRECT :
I accept direct orders by email, phone (440.773.0797) and now online through my website. Please reach out to orders@shopHazelmade.com for assistance, or to register a wholesale account.
Please reach out to register with me directly prior to placing your opening order through Faire. Registering with me directly allows me to bypass the commission rates Faire charges brands.
TERMS + POLICIES
Order Minimums
$100 opening order
$75 reorder
Product Minimums
Minimum per product is 2 per design, with no case size specified. Single greeting cards are the exception with a minimum of 6 per design, with no case size specified.
Payment
Direct orders must be paid in full before your order is processed or shipped. Please inquire for alternate payment terms. Payment can be made online or by phone with credit card or bank transfer. We also accept checks by mail. For Faire orders, your payment terms are made directly with Faire.
Returns
Hazelmade maintains one of the highest sell-through rates and lowest return rates in its brand category. I encourage you to reach out prior to placing your opening order so I can help select the best items for your shop and answer any questions you may have. I want you to be 100% satisfied with your order. If you have any concerns with your shipment, please contact me within 2 days of receiving your order so it can be corrected.
For direct orders, returns or exchanges must be postmarked within 5 days of reporting. All merchandise must be returned unopened, unused, and in its original packaging. Damage due to shipment must be reported within 2 business days of receipt.
For Faire orders, please reach out prior to reporting items so that we can work with you to find a solution. Return policies are set by Faire as you are purchasing from Faire in this case. Many buyers receive free returns on their first orders.
QUESTIONS? LET'S CHAT :