Fulfillment Specialist

Posted: May 5, 2025
Job Title: Fulfillment Specialist
Company: Hazelmade
Location: Kent, Ohio (In-Person)
Job Type: 1099 - Contract Position

ABOUT HAZELMADE : 
Hazelmade is an illustrated paper and home goods brand by owner and designer Susan Hazel Rich located in Kent, Ohio. Each Hazelmade product is thoughtfully hand-drawn and carefully paired with the highest-quality environmentally-friendly papers, durable cotton fabrics and minimal, earth-friendly packaging. Susan is proud to say her entire line is Midwest Made and USA Sourced. The products can be found online at shopHazelmade.com and in over 500+ stores nationwide.

Job Description:
Hazelmade is seeking a highly organized and motivated fulfillment specialist to execute the daily functions of the studio. The ideal candidate will be a proactive problem-solver with a strong attention to detail and excellent communication skills. This role requires a balance of operational, logistical, and creative responsibilities, with a focus on efficiency, productivity, and a positive work environment.

Responsibilities:

  • Order Fulfillment: Pull and pack orders accurately and efficiently.
  • Product Packaging: Package products with care and attention to detail, ensuring they meet quality standards.
  • Inventory Management: Track studio supplies levels, anticipate needs, and manage reordering processes.
  • Wholesale Outreach: Conduct wholesale sales outreach and track progress.
  • Online Store Maintenance: Maintain the company's online store (Shopify and Faire), including product listings, inventory updates, and order processing.
  • CRM and PM Tool Maintenance: Maintain project management (PM) and customer relationship management (CRM) tools, ensuring data accuracy and efficient workflow.
  • Event Preparation: Pull and pack inventory for off-site events, ensuring all necessary materials are organized.

Desired Qualifications:

  • Proven experience in a similar role, with a focus on studio management, operations, retail or e-commerce.
  • Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
  • Detail-oriented with a commitment to quality and accuracy.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
  • Physical ability to lift 30 lbs. and move boxes, and stand for extended periods.

Other Qualifications:

  • Experience with CRM and project management tools.

To Apply:
Please submit your resume, schedule of availability, and a cover letter outlining your experience and qualifications, through this form. 

Benefits:

  • Compensation Based on Experience, up to $20 / hour
  • Employee Discount 

Hazelmade is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.